Jul 1, 2008  •  In Personal

My Stress will be the Death of Me

I finished the corticosteroids that the doctor prescribed but did not see any improvements. So I did the unthinkable: I told my mother.

She freaked out as expected. She yelled at me for not having told her sooner and immediately called my uncle in LA who is an Asian holistic doctor and acupuncturist. He in turn yelled at her for not treating it right away.

“Western medicine still debates the causes of partial facial paralysis, and most western doctors will just tell her to live with it until the symptoms gradually disappear. But the chances for full recovery diminishes the longer you wait due to muscle atrophy…you have to take her to a doctor of Asian medicine right away. She needs acupuncture and possibly herbal medicine.”

I went to an Asian medicine doctor last night. He asked many questions, far more than the first doctor.

Have you experienced any pain behind your ear before the paralysis set in?
No.

Have you been under a lot of stress lately?
Yes.

Do you sleep through the night?
No, I almost always wake up once or twice in the middle of the night.

Do you ever experience shortness of breath?
Now that I think about it…pretty often.

Do you ever have dizzy spells or nausea while sitting or lying down?
Yes! This is actually a recent development.

He then took my pulse and listened to my heartbeat for quite some time. He told me that I have low blood pressure (I already knew that), and added, “Your heart sounds quite exhausted.”

“Excuse me?” I asked. I’m in okay shape – I can run 5 miles straight without much problems.

“You’re under a tremendous amount of stress, and your body is responding to that. Your heart sounds like it’s been constantly beating on high speed for a long time.”

The good doctor told me that my condition is due to a damaged nerve in my brain – it may even be the result of a minor stroke!

“But I’m only 27.”

“It’s more common than you think.”

He told me to lie down and take some deep breaths. He then started sticking various needles on my face and neck, and even a couple on both wrists. “The nerve is most likely permanently damaged. The good news is that our nervous system is like a spider web – you can find another way to the destination. The acupuncture will help re-wire your system.”

He instructed me to continue breathing, and concentrate on one thought only. “It’s nearly impossible to have no thoughts…just try to concentrate on one.”

A few minutes later, he returned and asked if anything felt different. Not much, I told him. He told me to continue my breathing and left the room again.

We repeated this a couple of times, when I noticed that my tongue felt different. It was starting to feel normal again!

I’ve never had acupuncture before, but it really did help. I’ll be repeating my visits with the needles a few more times, and the doctor will also give me some herbal medicine. He instructed me to continue my deep breathing exercises, try my best not to get too stressed out, steer away from situations that may lead to additional stress, and get lots and lots of rest.

He also told me to start chewing gum very slowly on the left side of my mouth to exercise the face muscles. Also, no caffeine. (Grr!)

Before I left, he asked me, “I see that you’re married. Are you planning to get pregnant soon?”

When I told him no, he looked relieved and said that getting pregnant in my condition would most certainly lead to a miscarriage or a very difficult pregnancy, probably leading to an unhealthy baby.

J and I are definitely not looking to have kids anytime soon, but this statement really stung me.

It’s true that I have been under a tremendous amount of stress lately and I confess that I haven’t been feeling my best. But to have my stress level be high enough to maybe even cause a minor stroke, to be declared mentally and physically unfit to have a baby…that really hurt.

I came home and I dissolved into tears.

Then I fell into a deep sleep, and slept a full 12 hours without once waking up.

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Jun 27, 2008  •  In Books, Reviews, Touching

Book Review: The Last Lecture

Despite the fact that I love to babble on and on in my writing, I’m a pretty reserved person in real life. I am hardly the one to wear my heart on a sleeve…heck even my voice is pretty monotone!

But lately I’ve been a emotional wreck.

Everything ticks me off.

Sappy commercial? Eyes well up in tears. Touching YouTube video? Repeat views. A sad movie or a great book? Open the floodgates, people!

And a few nights ago, J woke to his wife shaking and sobbing on the bed next to him.

“What’s wrong?”

“It’s this…stupid…book…”

As he rolled his eyes and recommenced snoring, I managed to muster up enough willpower to finish the book, because I knew the ending would make me cry even more.

That book was The Last Lecture by Randy Pausch.

I had seen Dr Pausch’s Last Lecture and heard about the book before it was released. Dr Pausch was a very active member of the association for which I work, having received various awards, citations, and distinctions. I unfortunately never had the pleasure of meeting him, but I did do a bit of marketing work for his now-famous lecture when it was first delivered.

The book was released in early April, but I didn’t read it until now. I think a part of me knew that it would turn me into a sobbing little girl…and so I had tried to hold it off for as long as possible.

Dr Pausch has lived an incredible life. He never made it to the NFL, but he experienced zero gravity at a NASA facility. He has inspired and mentored countless students, helping them find and achieve their dreams (such as the one student who aspired to work on the next Star Wars film at a time when no one could predict if or when episodes 1-3 would be made). He has worked with Adobe, Google, EA, and Disney. He created Alice, and co-pioneered ETC.

Dr Pausch is also dying of pancreatic cancer.

Some of the advice given by Pausch are the type that we’ve heard all our lives. “We cannot change the cards we are dealt, just how we play the hand.”

Others hit me hard. One such advice, which he gives to his eighteen-month old daughter (as well as to his sons) for future reference is, “When it comes to men who are romantically interested in you, it’s really simple. Just ignore everything they say and only pay attention to what they do.” How true! How many times have I waited by the phone, lost sleep, and shed tears over some smooth-talking jerk who’s all talk and no walk? I only wish someone had told me this sooner.

I smiled as I read the chapter devoted to meeting his wife. I wondered if anyone will ever write me with such love.

I laughed as I read him pouring an entire can of soda all over the backseat of his new car in an effort to ease his niece and nephew’s nervousness.

I bawled as he described the things he would say to his kids, had they been old enough to understand what he said.

I won’t reveal any more. All I can say is that this is a lesson-learning, life-evaluating, life-LOVING book.

Last week, my company hosted its annual awards banquet, where Dr Pausch was among the list of honorees. He was not able to make it to San Francisco, and a representative from Carnegie Mellon accepted the award on his behalf.

I immediately googled Dr Pausch’s prognosis. As of June 26th, he is in slow recovery mode. You can find is blog and health report here.

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Jun 27, 2008  •  In Thursday Geek-isms

(Belated) Hump Day Hook-Ups

Forgive me for being a day late – I was not allowed to work last night!

  1. Dark Knight Director Shuns Digital Effects for the Real Thing, Wired. When Iron Man came out, there was a great internet debate about which was better: Batman Begins or Iron Man? Many vouched for the new, technologically superior movie superhero, but I voted for the man in the black cape. According to rumors, Dark Knight will be even better than Batman Begins. Oh man oh man! And this article only whets your appetite…
  2. Battle of the Philharmonics Brings Hendrix, Gothamist. The Brooklyn Philharmonic vs The New York Philharmonic? You have to feel a bit sorry for the little guys here. But the reigning champs sure did bring it – with a rendition of “Purple Haze”!!!
  3. Are You Skilled Enough for the TSA’s “Black Diamond” Security Line? Consumerist. Why didn’t anyone think of this sooner? Oh I am so a black! Which are you?
  4. Lego Secret Vault Contains All Sets in History, Gizmodo. Lucky bastards.
  5. Star Wars Inspired Furniture: AT-AT Desk by Tomoko Azumi, Apartment Therapy. Anything Star Wars inspired is good for me. Anything Star Wars inspired AND looking this good makes me giddy with pleasure and do the dance of joy.
  6. Enable Richer Color Profiles in Firefox 3, End User. I knew I wasn’t seeing things when I upgraded to FF3! The colors ARE a bit more muted! Here’s how to get your colors back…but at a price (10-15% performance drop).
  7. Knight Rider GPS with KITT’s Voice! Gizmodo. The geek’s interweb circle was abuzz with this announcement this week, but the Giz boys were the first to break it. What else can I say? Me. :Point: Want. :Grunt:
  8. Which SVP at Yahoo Quit Today? TechCrunch. Unless you’ve been living in a cave, you should know that the past few weeks have seen a flurry of SVPs leaving Yahoo. Here’s a hilarious online form that makes the resignation letter that much easier to write.
  9. Knicks Fill Out Mike D’Antoni’s Coaching Staff, Yahoo Sports. Was it a good idea for Mike to have hired his older brother? I’m hopeful. But then again, I can be foolishly optimistic when it comes to the Knicks. C’mon – let’s undo the damage left by Isiah!
  10. 3,800-Piece Death Star Diorama is the Coolest Star Wars Lego Ever, Gizmodo. OH. MY. GAWD.
Jun 26, 2008  •  In Personal

“It’s not a tu-muh!”

After my visit to the doctor yesterday my symptoms seemed to get a bit worse. It was most likely all psychosomatic from thinking about it so much, and the hypochondriac’s heaven that is the internet didn’t help at all.

As soon as I got home the accumulated mental exhaustion swept over me and I took a deep nap. J came home with dinner and forced me to eat (I still have no taste on the left side of my tongue and everything tastes a bit funny).

With renewed energy from the food, I began to freak out again.

“I’m pretty sure it’s Bell’s palsy. It’s temporary in most cases, so that’s good. Gawd I hope it’s not Lyme disease…did you know that more than one in four people never get a rash? I have been very tired lately…is it Lyme disease? There’s still a chance that it can be a brain tumor…WHAT IF IT’S A BRAIN TUMOR?!?”

After a bit, J began to get agitated and pretty annoyed with me. He then proceeded to pull an Ah-nold:


“It’s not a tu-muh!!!”

He then sent me straight to bed and refused to let me use my laptop. Bastard. (Hence the no Hump Day Hook-Up post yesterday)

Today my symptoms seemed to have plateaued. At least they didn’t get worse. Thank you for all the messages and wishes (especially Erik, who left me a very encouraging comment!). You’ve all been very encouraging and helpful…except for the one idiot who asked me if I looked like Sloth from The Goonies:

Hardy har har! Very funny! I hate you.

I actually look pretty normal (I think). It’s not a complete paralysis – I haven’t lost total control over my left facial muscles, just some. It’s only when I smile or talk animatedly that you can see a difference. Here’s a shot I took just now with my camera phone:

Crooked smile. One eye just slightly drooping. That’s it.

Other than that, I just have to keep taking my steroids (hmm will I get really buff if I work out?) and be extra careful when eating and drinking so I don’t look like a total R-tard.

I’ll try to write a belated Hook-Ups post later today.

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Jun 25, 2008  •  In Personal

Partial Facial Paralysis

This past Sunday, I noticed some tingling on my left cheek, with some occasional twitches. I ignored it.

Monday through Tuesday, a numbness began to set in and progressively got worse. The entire left side of my face felt a bit dead and heavy. I constantly touched my face and checked mirrors to make sure nothing was drooping. It wasn’t, but it sure did feel that way.

I then noticed that when I smiled, it was lopsided.

Then I began to lose taste on the left half of my tongue, and my left eye was constantly tearing up with no apparent reason.

I think what really got me scared was this morning (Wednesday), when I was having my daily cuppa joe and the hot liquid began to dribble down the left corner of my mouth.

I called more than 10 doctor’s offices, trying to find one who can see me today. Why was everyone on vacation? Why was no one able to see me for at least another week? A receptionist advised, “If I were you dear, I’d run to the nearest emergency room.”

Well, screw that. I’ve heard enough horror stories from friends to know that NYC ER’s are a game of luck and chance. More often than not, you’d need to wait hours before anyone can see you (unless you were severely injured).

I kept calling more doctors, and I finally found one that was taking walk-ins today.

The doctor asked many questions and did a lot of poking. “Don’t worry, it’s probably temporary,” she said. “But just in case…” I held out my arm as she took several tubes of blood for testing.

“Is it serious?” I asked.

“Like I said, it’s probably temporary and will go away on its own.”

Forever the optimist, I implored, “What’s the worst case scenario?”

“Well, it can be Bell’s palsy. Or Lyme disease. An inflamed nerve. Brain tumor….”

She then noticed the horrified look on my face.

“But don’t worry! In the majority of cases like yours, the paralysis will go away on its own. I’ll write you a prescription for steroids to speed up the recovery.”

She told me to call back on Monday to find out the results of the blood tests. If something’s wrong, they will call me first. Great.

Until Monday, you can find me anxiously waiting near a phone. I’ll be the one with half an expressionless mask.

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Jun 20, 2008  •  In Art/Design, Colors, Marketing/Advertising

Color Association

One of my favorite blogs, ColourLovers, posted an entry today titled “The Colors of Global Brand Identities.” As a self-confessed color freak, I naturally found the post utterly titillating and delightful.

Some of the color palettes were immediately recognizable:

If someone had blocked the titles of the above and asked me to name the brand associated with each palette, I would’ve been able to answer immediately.

Others were not so obvious, and I must admit that I was disappointed with myself to not be able to recognize them at first glace:

I was especially bummed to not recognize this instantly:

How many times do I access Google’s main page and use its applications every day? Heck I go to their office so much that people are starting to think I work there. Bad Jenny!

Seeing all these colors in their various hues and shades evoke different brands and images, I wondered to myself: can colors represent people too?

I believe the answer is yes.

For example, I always associate the color baby blue with my friend Jun, because he once went through a phase where he only bought clothes and apparel in that particular shade. For my birthday one year, he bought me a pink hat, scarf, & glove set – he then immediately pulled out the same thing in baby blue, proudly declaring, “Look! We can match!” Personally I think he only bought me the pink set so he’d have an excuse to buy the baby blue one.  😉

I associate the brown shade of a potato with J, because he’s obsessed with potatoes and Mr Potatohead toys. In addition, one of my favorite sweaters of his is that exact color, and when I picture him, he’s usually wearing that sweater. Brown may seem like a bland, neutral color but that particular shade is very friendly, approachable, fun, and laid-back…just like him!

As for myself, I think of myself as a gray. Not any particular shade of gray, but just gray in general. At first gray evokes a boring feeling. However, I believe that the color gray has the ability to change the most drastically via the addition of other colors. Think about it – there are grays with strong tones of yellow, green, blue, etc. There are cool grays and warm grays. At first glace, simple and a bit boring, but upon further investigation, complex and highly volatile, and sometimes a bit harsh…yep, that’s me.

I associate my mother with deep purple for her proper and impeccable manners. My sister is a sparkly magenta for her full and vibrant personality. My friend Elyse is a pale pink for her beautifully soft voice and femininity. Jessica is a champagne gold for her bubbly and outgoing personality. I can go on and on.

Do you associate a color with yourself or your loved ones?

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Jun 18, 2008  •  In Thursday Geek-isms

Hump Day Hook-Ups

It’s been a long week. Let’s move on to the good stuff…

  1. The Father of Google Reader Resigns, Mashable. Thank you, Chris Wetherell, for all your work on my favorite Google application. Isn’t it funny how one’s participation on such a small sector of the Google conglomorate has made him famous?
  2. The Impact of Low Salaries at Apple, Slashdot. Huh. From what I heard, I thought Google was the one with the lower pay (with the fabulous perks to make up for it).
  3. Smithsonian magazine on synthetic diamonds that fool experts, Boing Boing. I read about synthetic, jewelry-grade diamonds a couple of years ago…and I thought it was the coolest thing. Conflict-free and entirely geeklicious! Unfortunately, when J was shopping around for my engagement ring, synthetic diamonds were very difficult to find due to the very nice and cooperative monopoly called DeBeers. Oh well.
  4. The Five Most Powerful Movie Computers, Wired Gadget Lab. Um, hello? What about Skynet?!? Which brings us to the next item on the list…
  5. Britain Launches Final Real-Life Skynet Satellite, Dubs it Skynet with No Sense of Irony, Gizmodo. I knew it! I knew the Terminator movies will come true! Start preparing for the man vs machine war, everyone!
  6. Psychic Kids: They See Dead People, Jezebel. Why? Whyyyy are kids so scary? This video really gave me goose bumps…
  7. Scientists create mutant bugs that produce crude oil, unleash swarm of merciless killers, Engadget. Enough said.
  8. The New $199 iPhone is $160 More Expensive Than The $399 iPhone It Replaced. What? Consumerist. I had a feeling it would as soon as the drop in the iPhone price and the service plan fees were announced…I was just too lazy to do the math. Thanks for working it out, buddy!
  9. Lottery-Winning Doorman Still Can’t Afford This Apartment, Curbed. It’s really sad to know that $5 million means jack in the NYC real estate market.
  10. Mystery on Fifth Ave, NYTimes. I saved the best for last. This story got a lot of press since its release, and rightfully so. Because how freakin awesome is this apartment?!? Puzzles, hidden doors, clues…the apartment even has its own book! Yes, this is yet another testament to the fact that some people have way too much money and time for their own good, but still. Sigh.
Jun 17, 2008  •  In Books, Reviews

Book Review: Bonk

I’d written before that science and mathematics were never my forte in school.

Which is unfortunate, because I love learning the facts and figures behind our amazing world.

This is precisely why I get overly excited when I watch a program (hello, Discovery, History, and the National Geographic channels!) or read a book that can explain things to me in straight, matter-of-fact, and entertaining ways that do not make me want to gouge out my eyes.

A few years ago I picked up a book called Stiff: The Curious Lives of Human Cadavers by Mary Roach. Roach takes a macabre and often shushed topic to investigate the science and industry surrounding death…in a highly entertaining and hilarious manner. I loved it.

So when her new book, Bonk: The Curious Couping of Science and Sex, was released, I grabbed a copy right away.

The book did not disappoint.

Roach’s study of sexual physiology takes the reader through history, sociology, and of course, biology to answer the whats, whys, and hows behind sex. She visits smelly animal breeding facilities, attends sex workshops, takes a tour of a sex toy company, and even participates in scientific studies in order to get the facts.

Here are just some of the things I learned:

  • The pig’s penis, like their tails, is shaped like a corkscrew.
  • The male pig is the only animal aside from the human male to fondle breasts during sexual encounters.
  • Amputees often suffer from the “phantom limb” syndrome. This can, in fact, occur with penis amputees as well. Consider the “phantom erection,” where the sensation was so vivid that the sufferer would bend over and check for its presence.
  • A 1990 issue of Sports Medicine published an article called “The Sexual Response as Exercise.” The author’s name? Dorcus Butt. (Imagine the playground teasings this psychologist must have received as a child! And to answer your question, no, sex does not make for a good workout.)
  • A 2003 issue of Seizure reported a Taiwanese woman who, once or twice a week, would have an orgasm (followed by a mild seizure) when she brushed her teeth. And yes, this was proven via EEG.
  • Roach’s favorite sentence from Alfred Kinsey’s famous Sexual Behavior in the Human Female is, “Cheese crumbs spread in front of a copulating pair of rats may distract the female, but not the male.”
  • Contrary to stereotype, men are more selective in their preferences for visual stimulus. Women, both gay and straight, respond physically to sexually erotic images regardless of who is engaging in it or doing what. Men only tend to respond to stimulus that fits their sexual orientation and interests.

As always, the book is filled with lengthy footnotes containing anecdotal evidence and humorous FYI’s. My favorite?

Nominations for a Nobel Prize, I found out when I contacted the Nobel Foundation to try to verify Shafik’s, remain secret for fifty years. You make the claim, and nobody can prove otherwise until after you’re dead. Add one to your resume today!

All in all, a highly informative and entertaining book. I highly recommend it for information junkies with short attention spans such as myself.

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Jun 16, 2008  •  In Funny, Korean, Personal

“Flooritis”

Before I start…

The Lakers are still alive! Although I was rooting for the Celts I secretly wanted LA to win so the series will continue. Geez I feel like such a traitor. But a compliment from my friend Marcia (who, unfortunately, lives on the wrong side of the continent) was all worth it: “I knew there was a reason I *adored* you…hehehe”

Back to the post.

This is a story written by my little sister, who is currently a PhD candidate in Classical Art & Archeology. She is smart as a whip and one of the funniest people I know (and I’m not only saying that because she’s my sister). As a former Fulbright scholar, she spent a year abroad teaching English to middle schoolers in a rural town in Korea. While there, she wrote this piece for the “Fulbright Review,” an annual compilation of poetry, prose, illustrations, photos, etc. It was met with immense enthusiasm and although a full 3 years old now, I felt the need to share it with my readers…

Flooritis
by Suzy _____

It starts out with an invitation. Better yet, an incontestable request of my presence.

“Su-jee, Kim Hyun-Tak’s parents are taking the teachers out to dinner tonight,” my co-teacher announces to me just as I am about to leave school for the day.

“Oh, I actually made plans to . . . .”

“That’s OK, I will see you at 7.” Paper Park (as he is known around school because of the similarity of his Korean name to the word for “paper”) struts away, leaving me behind to cancel any previous engagements.

We arrive late, in typical Korean fashion, to be welcomed by insas[1] all around. The upcoming meal seems promising as the restaurant’s choice of banchan[2] is top-notch, the grilling meat has triggered my salivary glands to work overtime, and there are enough bottles of soju to satisfy a small army of ajeossis[3]. However, I am not looking forward to this meal.

Although I learned quickly enough that my physical appearance allows me to pass without a second glance/wide-eyed stare on a crowded street, it was the little things that always reminded me that no matter how much I can handle spiciness, no matter how I swallow raw-squirming-tentacles-sticking-to-inside-of-mouth-chewing-assiduously-until-next-Tuesday octopus like it is nothing out of the ordinary, I am not a true Korean. For example, I don’t like to climb mountains in my spare time. And if I am forced or tricked into it, I don’t do it wearing heels. I don’t brush my teeth after every single meal. I like the way my skin looks when tan. I obey the unspoken rule of line formations. And I cannot eat while sitting cross-legged on the floor.

Now I know it was not genetics that gave Koreans a special aberration on a certain chromosome to allow them to sit through an entire meal (literally) with their legs neatly folded in front, back, or to the side of them. If this were the case, I would be in the clear. No, it was years and years of practice. Starting at infancy, Korean babies are positioned on heated floors (most likely surrounded by excessively cute pillows to protect their oversized heads from inevitable falls), and I’m convinced that that’s where they stay until they can walk freely on their own. No high chairs and seat boosters for these kiddies. Just conditioning of their growing bones and muscles to prepare them for hours upon hours of sitting on floors, or, to a foreigner, torture.

Getting back on track, the first fifteen minutes or so are fine. I’m enjoying my meal along with the rest of the diners. It’s around the time the second round of meat comes out that I start to feel it. Or don’t feel it is more like it. I have heard that people who have recently had their limbs amputated can still feel their appendages, as if the whole “I’m sorry sir, we could not save your gangrene arm” incident never happened. Similarly, I can remember what it was like to have feeling in my legs and can certainly see that they’re still properly attached, but stab a chopstick through my calf and I probably would not flinch. Stage One of Flooritis — not so bad yet. Yet.

Stage Two: The cerebral center of your body is sending your heart vital messages to keep pumping blood to the legs, but to the untrained blood vessels (i.e., mine) the flow is being calamitously blocked by bent knees. To make matters worse, gravity is not on your side, and you hope to God that your heart pumps strongly enough to propel blood down to your pinky toe for at least another couple of hours. I imagine every blood cell as a soldier outfitted for war. They all start out strong and full of confidence, but once they hit the first obstacle (upper thigh), a few fall behind. At the next, (lower thigh) some are captured and taken prisoner. Then a cataclysmic blow takes out more of the blood army at the next skirmish (knee), and by the time you reach the toes, only the few lucky ones remain, shell-shocked from battle.

And then this is when dinner becomes a Choose Your Own Adventure ordeal. At this point, you have the choice of adventure A, B, or C.

A) Continue to endure the agony of Stage Two. The pain is worth it for the galbi[4].

B) Stretch out your legs underneath the table. While this at first seems like a viable option, you will either end up kicking a fellow teacher sitting across from you who will then forever remember you as the foreign teacher who has no manners and touched them with your feet (a huge sign of disrespect) OR burn your leg on the built-in stove that the juicy galbi is sizzling on. Either of these options will be unbeknownst to you since your legs are probably numb by this point. So once again, scathing looks from that teacher all year long or a ruined pair of pants and a branded shin.

BC) Get up and leave.

Should you choose A, you advance onto Stage Three: This is basically a fluctuation back and forth between Stage One and Stage Two. You have periods of complete elation. You’re enjoying your meal, you’re making conversation with your principal (in English!), and your co-teacher keeps bringing you soju shots. Then, it feels like the microscopic blood soldiers have organized a revolution and are turning against you. One of them gives the command, and suddenly you drop your spoon and clutch your legs as millions of miniature shots are fired from within your legs. As if massaging them will settle the revolt, you try everything from gently squeezing to heavily pounding on your legs. Amidst all this, your ankle bones are digging into the thin flesh stretched over them, and at this point you are cursing your own nervous system. You’re glaring angrily at the food for being so irresistible and consequently making you suffer like this, you’re incapable of concentrating on anything your principal is saying, and your co-teacher…well, he’s still bringing you soju shots.

At this point, you have another problem on your hands: during the lapses of agonizing sensation you’ve gone through course after course of meat, rice, noodles, etc. So on top of everything, it is getting extremely difficult to sit up straight. Your full stomach is starting to make you slouch, which in turn presses your overstuffed belly into the front of your pants. The seat cushion you had marveled at before seems useless now as your tailbone digs into the floor beneath (stupid, futile tailbone). All you want to do is lie down on the warm floor and take a nap, but you are a cultural ambassador. Ambassadors do not slip into food comas.

As the last course is finally eaten, a teacher who lives near me offers to drive me home. I spring at the chance to alleviate all the pain, and my rising from the table is comparable to a young foal taking its first steps.

Luckily, by the time we are through with the bowing and proper goodbyes, I am rejuvenated, cured. My hunger has been satiated, and I’ve regained complete control over my lower appendages. That’s when Paper Park rushes over to catch me before I leave and says, “Su-jee, you must come to second round with us. Another restaurant for more drinks and anju[5], then karaoke afterwards!”

Before the lower part of my body can protest at the prospect of another episode of Flooritis, out from my mouth escapes, “Sure!”

Suzy _____
Fulbright ETA 2004-2005

Suzy was born in Taegu, South Korea, and moved to New York when she was five years old. Upon her return, she found that although Korea has changed significantly over the years, the street food is just as good as she remembers it. She graduated from Tufts University in Medford, Massachusetts, with a BA in Art History and will be pursuing a Masters degree in Art History/Archaeology at the University of Maryland College Park in the fall with the intent to eventually obtain a doctorate and teach at the university level. [Ed. note: this information is outdated, as the story was written 3 years ago.] She is currently teaching at Baekseok Middle School in Cheonan, and when she is not working out hard at the gym, she can be found eating seasnails by the seashore or banging the norae (even though she hates that).

1 Korean way of formally greeting someone (as well as bidding farewell to them), usually accompanied by bowing.
2 Side dishes served with rice at every Korean meal.
3 A term used to describe middle-aged Korean males. (Also, “middle-aged” is used loosely here, as some of my students have referred to my twenty-two-year-old friends as “ajeossis.”)
4 Literal translation is “ribs” and its culinary equivalent is “marinated rib meat.” Also known as perfection.
5 Drinking side dishes ranging from fruit platters, peanuts, dried squid, buffalo wings, or French fries.

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Jun 12, 2008  •  In Career, Geek, Personal

Confessions of a Former Best Buy Employee

The Consumerist is currently deep into the 2008 Worst Company in America contest, with 16 companies left in the round 3 bracket.

They just posted the third installment of its “Sweet 16” matchup: Best Buy vs Diebold.

Personally, I think Diebold is worse than Best Buy. Not only due to the voting machine fiasco, but to the fact that I’ve dealt with them many times in my prior job and I’ve found that the company couldn’t be more poorly run.

That being said, Best Buy is pretty terrible too. I should know, because I worked there.

My tenure at Best Buy was short, from 2000-2001, and things may have changed since then. (But from reading comments on sites such as the Consumerist, things do not seem much different.)

I was taking a break from school and my mother threw me out on my lazy ass to go get a job. The local mall had just opened a Best Buy few months prior. I loved technology, and I knew quite a few things, even back then. I wanted to learn more and share my knowledge with others…while getting employee discounts, of course. I applied, and I got in.

Best Buy offered paid training. My eyes shone like stars as I imagined all the cool things I would learn about the latest gadgets and technology. I would be given insider info, and all the facts needed to recommend the best product for each customer.

Pshah, and monkeys might fly out of my butt.

The first half of the training period consisted of videos and mini quizzes. History of the company. Sexual harassment policy. Safety rules. Employee benefits.

The latter half of consisted solely of sales techniques and what we should/shouldn’t be pushing.

Not one word on the products.

We were then thrown to the wolves and told to sell.

Salary was not commission-based. We were told to emphasize this fact as to gain the customer’s trust. “Tell them that you won’t make a dime from the product you’re recommending. Tell them that you’re only recommending this product based on their needs and preferences. Just sell something.”

The funny thing is, most large chain stores like Best Buy do not make much money off expensive consumer products. For example, the profit margin on a washer-dryer combo may be as low as 2%. The real money (and profits) come from the extended service plans and accessories, which may be marked up as much as 800%.

Thus it came to no surprise that we would constantly be told to quickly recommend a product, then try our very best to push the accessories and service plans on the customer.

Every three months, a manager would give me an evaluation. “Pretend I’m a customer looking to buy a new stereo system,” he would say. I would then start my spiel while he pretended to play dumb. At the end of the mock sale, he would tell me what I did well and where I needed improvement.

Once again, the evaluation was based solely on my sales technique, not my knowledge of the product.

In fact, most of the employees knew jackshit about our products. If someone was to come into a Best Buy and take away all the yellow labels (with the price and specs) at the bottom of the shelves, I’m pretty certain that the entire store would be filled with blue polo-wearing monkeys scratching their heads in confusion.

However, I have to admit that the employee discounts were pretty sweet. I ended up spending a large portion of my paycheck on new gadgets, CDs (remember those?), and DVDs. And although we weren’t supposed to, I hooked up my friends and family with large discounts on various items.

When the Game Boy Advance was released, moms and full-grown geeks flocked into the store, demanding the latest “it” handheld gaming system. I would answer every phone call with, “Thanks for calling Best Buy. We currently do not have any Game Boy Advance in stock. How can I help you?” People begged me to hide an extra unit for them when the next shipment arrived. I even got yelled at several times.

However, the fervor of the Game Boy Advance was nothing compared to the PS2. I distinctly remember having the 6am-10am shift on launch day. As I drove into the parking lot at 5:45 on that cold, dreary October day, I cringed to see the large crowd that had formed at the front door. I felt like a celebrity as I walked to the store. People shouted, yelled, and even grabbed. They begged me to hold one for them. Some even offered money (I should’ve taken it!). When the store finally opened its doors at 10am they stampeded into the building and 3 minutes later, all the PS2s were gone.

The begging and yelling would ensue for the next few months, and it grew exponentially as Christmas grew near.

And once again, Best Buy didn’t teach its employees a single thing about the Game Boy Advance or the PS2 – the two most popular items at the time. I read up on the gaming systems in my spare time just so I wouldn’t feel like a complete idiot when talking to the customers.

However, they did teach us all about the cool and fun accessories accompanying each system. Oh, and we can’t forgot the extended warranties.

It is precisely for these reasons that I hardly ever ask for help when I walk into tech stores. I always do my research beforehand, and sometimes I even “play” with the employees to test their knowledge. And it’s always amusing to see the employees’ reactions when I ask them a question they can’t answer, and/or I refute their statements with cold, hard facts.

This is the way of the world of retail, and no store is immune. Radio Shack, Circuit City, Apple…yes, even Apple. I’ve had quite a few chuckles overhearing the so-called-specialists describing the products to potential customers.

But I have to admit that Best Buy trumps them all.


Please note the dates of my employment at Best Buy — I worked there over a decade ago! Things may certainly have changed since then, and I have no idea how things work there now, or if the company as a whole or the store that I worked at is running any differently.

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